January 14th, 2010
Piper Jaffray's Gene Munster is out today with a survey that has some bad news for eBay, but good news for Amazon (as covered over on Amazon Strategies) and good news for e-commerce.
eBay slipped from 26% to 13% when asked ' Which site has the best e-commerce shopping experience' – its lowest since the survey was started. Conversely you can see from the table below that Amazon is at its highest.
On the good news side, 20% of the shoppers plan to spend more in 2010 – the most positive indicator of e-commerce growth in 18 months.
The tables below provide more detail on the above trends. eBay Strategies readers – what do you think about eBay's and e-commerce's prospects for 2010? Let us know in comments.
SeekingAlpha Dislcosure – I am long Google and Amazon. eBay is an investor in ChannelAdvisor where I am CEO.
Related posts:
- How Consumers Shop Online – whitepaper with survey results available.
- ChannelAdvisor’s annual online consumer survey is available now!
- What matters most to consumers: free shipping, low prices, or coupons?
- 8 Random Shoppers Reveal Their 2010 Wish Lists
- ChannelAdvisor Same Store Sales (SSS) for June 2010
Posted in eBay Strategies