Fred Wilson is a venture capitalst who I've never had the pleasure of working with, but I read his blog regularly and he posited an interesting question today about why PayPal isn't actually more wide-spread than it is.
As is frequently the case with Fred's posts, the real value-add is in the comments.
Give the post+comments a read as I think eBay Strategies readers will find it of interest as well.
Do you think PayPal has a big brand/customer service problem out there?
Related posts:
- New Series – 10 Strategies For the Spring eBay Changes
- Beware of ‘the Paypal call’ and what to do today to mitigate large Paypal reserves. (Part I of II)
- A new blog for Amazon sellers AND details on Amazon Prime’s size
- Think Like an Arms Dealer to Be Successful Selling on eBay & Amazon
- PayPal Launches The Student Account